7095 Jimmy Carter Blvd, Peachtree Corners, GA 30092 Open Mon–Fri 8am–6pm · (770) 676-7030

What Is a Digital Vehicle Inspection?

The short answer

A digital vehicle inspection is a documented check where the technician photographs and films what they find and sends it to your phone. You see the worn brake pad or the leaking gasket yourself, then approve or decline each item from wherever you are — before any work starts.

Why it exists

The oldest problem in this trade is that the customer cannot see what the technician sees. Everything about how repair shops are perceived flows from that gap. A digital inspection closes it by making the evidence part of the estimate rather than something you have to take on trust.

How ours works

You drop the car off. The technician inspects and photographs, including video where movement matters — a wobbling wheel bearing or a dripping leak is far clearer in motion. You get a link on your phone with each finding, its photograph, and its price. You approve or decline line by line. We only do what you approved.

You can decline anything

This matters, so it is worth stating plainly. Every item is separate. Declining the air filter and approving the brakes is completely normal, and nothing gets added without your say-so. If something is genuinely a safety issue we will tell you clearly — but the decision stays yours.

What it does not do

It does not make a shop honest by itself. Photographs can still be presented misleadingly. What it does is make dishonesty checkable — you can take those pictures to another shop and ask. That is the whole point, and we are comfortable with it.

Related questions

Do I have to be there in person?

No. It arrives as a link on your phone. Approving from your desk at work is the normal way people use it.

Does it cost extra?

No. It is how we inspect.

Can I get a copy afterwards?

Yes, and it is worth keeping — a documented service history is a real asset when you sell the car.

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